We work closely with other health and social care colleagues and with community and voluntary partners, such as Family Action. 

By all working together in this way we can:

• Offer you the right support, in the right place, by the right person - and we can do this quickly. This will help to keep you healthy and out of hospital.
• Make sure you only have to 'tell your story' once - even if there are lots of different professionals who support you. This is because we can quickly, easily and safely share information about your care, where needed and appropriate.
• Support you to self-care. This means providing you with information  to look after yourself. This does not replace the care we will provide - it just means you can stay healthy in between appointments. It also helps to make you feel more independent and confident.

Our 'hub' is at Callaghan House in Heywood. However, we provide care and treatment right across Heywood, Middleton and Rochdale.

This includes clinics, health centres, children's centres, special schools and nurseries. We also provide care in your own home, where appropriate.

The service is contactable Monday to Friday 8am to 6pm and Saturday 8am to 2pm. Referrals can be sent by email at any time.

To support easy access, referrals can be made in to the Children's Acute and Complex Needs service by anyone that works with a child or young person.This includes:

• Any health professional
• Any social care professional
• Any education professional

Children and young people who require support from any of the specialisms can be referred via the Single Point Of Access (SPOA) in the following ways:

Telephone: 01706 676777

Fax: 0207 019 7419

Email:  pcn-tr.HMRChildrensAONS@nhs.net

Post: Children's Acute and Ongoing Needs Service, Callaghan House, Cross St, Heywood, OL10 2DY