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Information about Coronavirus

Support helpline for coronavirus (COVID-19)

We’ve set up community response hubs in the borough for our shielded and vulnerable residents and those that are isolating and have no other means of getting essential supplies. We are providing help, advice and delivering emergency food parcels to households. Where possible, we’re also trying to accommodate different dietary requirements.

Please ring our special hotline number if you're a vulnerable resident and isolating or know of a vulnerable resident that is isolating and requires help, support or emergency food supplies.

  • Call 01706 923685. Monday to Friday, 9am to 5pm.

How do you get Coronavirus

The NHS know that you can catch Coronavirus if you have been to one of these countries where lots of people have the virus in the last few weeks.

These are Cambodia, China, Hong Kong, Iran, Japan, Laos, Malaysia, Macau, Myanmar, Northern Italy, Singapore, South Korea, Taiwan, Thailand, Vietnam


If you have been close to someone who has been told they do have the virus by a doctor.

The NHS knows that it can make some people very poorly and even die.

The people who are generally very poorly are people who already have long term conditions like cancer, lung disease, diabetes and people who are older.

What are the things to look out for if you feel ill?

The NHS know that the things you have wrong when you have Coronavirus are:

  • A cough
  • A high temperature
  • Shortness of breath - this is trouble breathing normally

If you have these things wrong, it does not mean you have Coronavirus. Flu, Colds and other viruses can also cause these things.

If you have these symptoms and you have:

  • Been to one of the countries mentioned where lots of people have the virus in the last few weeks.
  • Been close to someone who has been told they do have the virus by a doctor.

Then you may have coronavirus.

What to do if you think you have the Coronavirus

Stay at home if you have either:

  • A high temperature – you feel hot to touch on your chest or back
  • A new, continuous cough – this means you've started coughing repeatedly

Do not go to a GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you're staying at home.

Testing for coronavirus is not needed if you're staying at home.

How long to stay at home

  • If you have symptoms, stay at home for 7 days
  • If you live with other people, they should stay at home for 14 days from the day the first person got symptoms

If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.

If you have to stay at home together, try to keep away from each other as much as possible.

What to do if you feel ill with something else

If you are feeling ill for anything else, you can still contact your doctor to make an appointment.

It is only if you think you have the virus you are asked to stay at home and telephone 111. The NHS 111 telephone number is for people to use if you need urgent help.

If you think someone is at risk of dying from things like a heart attack you still need to telephone 999 as this is an emergency.

Local information in Rochdale

Please see the Rochdale Borough Council website for up to date information for the borough, including any closures of services and buildings:

Where can you find more information

You can find daily updates on the government website:

You can find more information on the NHS Website

Use the 111 online Coronavirus service, only call 111 if you cannot get help online:

Full guidance on staying at home and away from others:

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