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Help with searching

The search bar lets you search using any combination of category, keywords and location.

  • Category - use this if you know the type of results you want to find

  • by Keywords - type one or more words to describe what you are looking for (for example, short breaks)

  • by Location - use this to find results which serve your location.  Try a postcode (M24 4LA or OL16) and then narrow your results within "Max Distance" radius and/or the filters on the left.

More advice on keyword searching

Typing in a word or a few words into the Keywords box brings you back all entries that contain at least one of the words you have entered.  You can also use special characters to limit your results more closely.

Using double quotes (") around your search words brings back only results that contain those words as an exact phrase, for example:

"Nursery Education"

Using the search filters

Once you have your search results, you may be able to improve them further by selecting one or more of the search filters which are displayed on the left of the page. These filters allow you to limit results by subject area such as 'Early Help' then 'Money'

The more use you make of the filters on the left, the more focussed your results will be.

How to sort your search filters

You can change the sort order of your search results using the options that are shown in the section just above your results. Depending on the type of search that you have done, your results can appear in any of the following sort orders:

  • Sorted by relevance (such as, the best match to your search)
  • Sorted alphabetically (in A-Z order of title with numbers first)
  • Sorted by distance (only if you have done a full postcode search)

If you need any assistance searching the site or can't find what you are looking for contact the Family Information Service on 01706 719900 or email

If you are a practitioner and notice a relevant service is not listed on the directory, please contact us giving details of the provision.

Accessibility - Browsealoud

BrowseAloud reads web pages aloud for people who find it difficult to read online. Reading large amounts of text on screen can be difficult for those with literacy and visual impairments such as dyslexia, learning difficulties, mild visual impairments and for those who speak English as an additional language.

Try it out - it’s free

Click on the Browsealoud launchpad image that appears on the top left hand corner of your screen to open.

Then simply click on any text to hear it read out aloud.

Browsealoud support voices and languages (734KB pdf)

What else can Browsealoud do?

Browsealoud offers a host of reading and translation support including:

  • Text-to-speech: click on or select any text to hear it read aloud

  • Translation: written and spoken translations in multiple languages

  • Text magnification: enlarges text and reads it out loud

  • Mp3 generation: converts selected text into an MP3 audio file

  • Screen mask: blocks distractions on screen with a tinted mask

  • Web page simplifer: removes clutter from the screen, displaying only the main text

  • Settings: customise options to suit individual needs or preferences

All the features are accessed from an easy-to-use, floating toolbar - allowing you to drag and drop it anywhere on screen.

If you need support

For further support please visit

Get further help

The guides show you how to customise the accessibility features of your computer setup or web browser. It also includes guides and factsheets that introduce the range of assistive technologies that are available.

You can find guidance from the BBC about:

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